Pricing Policy:

1. We provide personalised services to the students. Therefore, pricing of each service will depend upon nature and complexity of work, expected time duration, nature of expertise required, subject etc. We will provide free quote once you send your detailed requirements and after negotiation of the price, we can start the work after receipt of advance payment.
2. We will need 50% advance for proof reading & editing service, quality check, plagiarism check and academic writing. The students can send balance 50% payment once they review the work delivered to them to their satisfaction.
3. We need full advance for scheduling live tutoring and expert consultation session as we need to book the tutor time in advance.

Privacy Policy:

1. We understand the importance of privacy and security of personal information of students. We keep all information about the students securely within the company.
2. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Client records are regarded as confidential and therefore will not be divulged to any third party. 
3. Clients are requested to retain copies of any written material or agreements issued concerning the provision of our services as such material and work product is not retained on our system beyond 48 hours.
4. The live tutoring and expert consultation video are not recorded / stored by the company.
5. All writing remains the property of MSA Tutoring until paid for in full, at which time all rights in the material become the copyright-protected property of the Client.
6. We do not collect or store financial information of the student. All payments are processed by PayPal and we do not have access to credit card and other financial details of the students.

Refund and Cancellation Policy:

1. You are eligible for full refund if you cancel the work before expert has started work on your files. However, if the expert has already started work on your files, it cannot be cancelled.
2. If you want to cancel online tutoring or expert consultation session then it must be intimated at least before two hours of scheduled time to be eligible for full refund.
3. We provide guarantee of 100% satisfaction and you can keep sending the files for revision until you are 100% satisfied. However, revision requirements should not be different from the initial requirements.

Other Terms and Conditions:

1. MSA Tutoring does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided in good faith and to the best of MSA Tutoring ability. By using this service you indemnify MSA Tutoring, its employees, agents, and affiliates against any loss or damage, in whatever manner, howsoever caused. Redistribution or republication of any part of this site or its content is prohibited without the written consent of MSA Tutoring.
2. Copyright and other relevant intellectual property rights will be enforced on all text, systems, and processes relating to MSA Tutoring services and the entirety of the content of this website.
3. These terms and conditions form part of the Agreement between the Client and MSA Tutoring. MSA Tutoring accepts no implied or expressed responsibility for Client academic achievement, success, or failure with regard to any of the work product provided. All services provided by MSA Tutoring are intended for private use as research and reference materials only. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained here in.
4. We reserve the sole right to amend terms and conditions without serving notice to you. The latest version of terms and conditions will supersede previous versions.